When did search turn into being searched?

I’m just going to come out and say it: I have a beef with the marriage of browsers and search. To be fair, I can see the convenience and appeal of having an improved search function, but I’m suspicious of non-transparent auto-upgrades and the Omnibox.  Allowing users an informed choice and preserving privacy seem to be the casualties in this thinly veiled death march toward gathering more user data.

I understand the commercial and economic catalyst.  By relegating all browser activity to a search, search vendors gain a stronger upper hand in the on-line advertising bargaining model.  And, if they can do it right, good for them.  However, when you consider the manner in which our information is obtained and the uses to which this information is put, I’m not sure we want to be pawns in the glorious conquest of the online advertising market. Consider, too, that the Omnibox (when enabled with the ‘auto-suggest’ feature and Google as the default search vendor) will admittedly have access to any keystrokes entered into the box—even if you don’t press enter.  Even worse, Google has acknowledged they will retain some of that data along with your corresponding IP address. Sure, sure, in some way, shape, or form my browsing activity will be analyzed by someone.  Maybe by the browser, the network, or the service I use.  I get that.  Still, should we be demanding an informed opt-in for these automatic browser updates and non-transparent data storage?

Stand alone, the Omnibox is the least of my worries when it comes to browsers. If it’s a voluntary download, responsible users are presumably aware of the implications of using this interaction model.  For me, the real wolf in sheep’s clothing is an auto-upgrade feature that might automatically change my header bar into a search bar.  An update might be acceptable as it implies an improvement to a program that has already been chosen by the consumer.  And maybe that is the gimmick(?) – they are all updates <snicker snicker>.  But an auto-upgrade takes the big liberty of adding new features without my consent and could degrade consumer experience.  The potential for abuse is a little too real for comfort and definitely not unheard of (as we saw with Safari). There are two options here: simply do away with the automatic upgrade feature, or give consumers an explicit and informed choice of which features they want to enable each time the browser is upgraded.  And yet, nobody seems to do this and can get away with it because they have a quick blurb about it in their terms of service.

I would like to be confident that the next time the auto-update function in Firefox kicks into gear, I am told what is going to happen to my Internet experience.  Whatever happens, I hope whatever it’s installing won’t result in my URL bar being taken over and turned into a data gathering function.  I don’t want to be searched.

.tom

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2 Responses to When did search turn into being searched?

  1. Hi Tom-

    I’ve spent a lot of time in the past couple of years looking at the likes of Phorm, Nebuad etc. These companies all lost the PR battle on the grounds that they were *suspected* of gathering user’s PI. At the same time, users were happily (and often knowingly) allowing Google (and others) to collect very similar data.

    There is a serious disconnect in public and press perception here. I *think* it is changing, as evidenced by recent rumbings against Google (at least in Europe, we’re always more prickly about privacy!)

    Not sure what is to be done: the Net Neut folks are also into this debate, but they tend to go over the top from time to time.

    • Hello Keith,

      Did you happen to catch the article last week about the German government expressing concern about Google gathering Wi-Fi network names and Mac addresses while on their Google Street View mapping route?

      I would definitely have to agree with you on the disconnect between the public consensus and what is actually going on (and, in many cases, in plain sight). With the investigation into Google’s proposed acquisition of AdMob, and the privacy uproar about Google Buzz, though, I am hopeful that users are clueing in.

      It’s definitely valuable to the perspective from outside the U.S.- these ‘prickly’ privacy issues are that way for a reason. :) Please don’t hesitate to get in touch if you happen to come across anything that may be of interest.

      As you know, it’s always a pleasure to hear from you.

      Warm Regards,
      Tom

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